We offer the latest features. More importantly, we always will,
because we partner with Broadsoft who supply 15 of the top 25 Telecoms
carriers in 65 countries. They are continually investing in the latest
Voice Over Internet Protocol systems and applications, so you’re
effectively future-proofing your telephony.
The earliest VoIP systems had lower audio quality compared to
traditional landlines. But Zed One’s telephony service is a second
generation system, with sound quality that is at least as good as a
A full list of the current features available is given in the Downloads
section. But here are the most requested features which all come as
standard in our most popular packages.
A single incoming call rings multiple phones all at the same time,
so your office phone, home phone, mobile phone and branch office phone,
can all ring simultaneously – you simply answer whichever phone you are
near. Your customers and colleagues only need to remember one number and
you never need miss a call again.
With separate ‘busy’ and ‘no answer’ greetings, all customisable and personalised by each individual user.
Voicemail to email
Have your voice mails forwarded to you or any of your colleagues via
email. Users can choose to have their voicemail messages forwarded as an
attachment (WAV File), or just an instant eMail notification that they
have a message, including the inbound number, persons name and the time
they left the message.
Fax to email
Allows users to receive fax messages on a separate DDI fax number.
Fax messages are sent directly to the recipients email inbox ensuring
they are received instantly.
Mobile phone apps
With the mobile softphone applications for windows and iPhones, calls
appear as if they originated from your office number, so the person you
are calling sees your office number on their caller ID, not your mobile
number. That person can return your call by dialling your office number
and it will be delivered to your mobile phone.
8 way conference calls with any mix of internal and external
participants. The hosted server acts as a conference bridge to each
party. Save time and money on traveling.
Calls from anywhere
A single phone number, with one voicemail box to manage for all your
phones, including your desk phone, PC, Mac, mobile or any softphone. You
can make calls from any phone, anytime, anywhere. Regardless of whether
you are in the office on a fixed phone, PC or Mac, on the road using
your mobile or in a hotel calling from your laptop.
Shared Call Appearance
Allows up to 5 SIP handsets or softphones to be configured for each
user. When a Group or DDI call is received all stations will ring.
Another way to ensure you never miss another important call.
Full details of the various packages are in the Tell Me More section