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Why Choose Zed One For IT Support & IT Services For Your business

Why Choose Zed One for IT Support and IT Services for business

Overview

Zed One understands that any organisation’s use of technology is inter-reliant.

From your laptops and desktops, via your network and server and through to your telephony and Internet connection, all are linked and a problem in one can quickly affect the others.

That is why we have designed our services to ensure that when you deal with Zed One you know that one call to us will solve your technology problems without the need to go chasing multiple suppliers.

Offering the complete technology service

Our services can be customised to meet any organisation’s technology requirements. From offering a total outsourcing service, where we effectively act as your IT department, through to providing highly specialized skills to help with a discrete project or task, Zed One can help.

By being a managed service provider we can hand-hold your organisation at every step. From initial technology selection, through to configuration, setup and installation and finally looking after the necessary ongoing support. Such an approach leaves you free to get on with running your business, whilst we take care of all your technology requirements.

Personalized support service

When you partner with Zed One for your technology support, we guarantee that you will always speak to a person when you ring up with a problem. We do not believe in providing self-service Web portals as we know that you want us to deal with the problem for you, not have to do-it-yourself.

Our highly skilled and accredited staff will take your call and resolve your problem in line with your Service Level Agreement, ensuring minimum down time and loss of productivity.

Choosing the right IT support company can be time consuming & expensive. Why choose Zed One? 

We Are Your Local IT support company
We support London & Surrey based clients and their subsidiary offices across the world. We continue to provide a fast onsite and remote computer support service from our Kingston based offices.

We offer a smooth transition of IT services
We have over 10 years of experience working with businesses who decided to move from their previous IT supplier because they were dissatisfied with substandard support levels and poor customer service.

We deliver a high quality service
Our team of experts works closely with our clients to deliver the highest possible standards. Customer satisfaction if of utmost importance to us and we work to the service levels agreed with them with strong emphasis on quality control.

We offer cost-effective solutions
Our services enable small and medium sized organisations to enjoy the benefits of technology that are normally only available to larger organisations. Our skills and expertise offer a cost effective way of unlocking the value in your hardware and software investment and ensure that you get the maximum return on your investment.

We offer IT support services for a low cost fixed monthly fee. We also provide pay as you go IT support services for small business users that prefer to pay for their IT services on demand.
We do not tie you into long term contracts
Zed One is confident of high delivery services we will not tie you into a contract for longer than 12 months.

We build long term relationships
Long term relationships with our clients are achieved not by long term contractual commitments, but through delivering a consistently high level of service. The high percentage of clients we obtain via existing client referrals is testament to our professional approach. 

We only employ experts
A high quality service can only be delivered by high caliber staff. Our recruitment process ensures that only the best IT professionals are given the opportunity to join the Zed One team. Some of these experts have worked here for almost 10 years. 

We believe knowledge is king
Knowledge of the latest technologies together with broad in-house skills within our expert team keeps us at the forefront of the IT support industry in London and Surrey. Every employee here at Zed One attends regular courses in various areas of proficiency.

We don’t like call centers
Every phone call and email is important to us and is answered promptly by a qualified IT professional in the UK. We don’t use automated phone systems.  We make every effort to answer all phone calls promptly and efficiently as possible. The majority of all IT related queries are resolved in that first phone call.

We are on-time
We guarantee that work will commence on all IT issues within the agreed SLA. Your designated IT engineer will arrive on-site promptly and have carried out the work with minimal disruption to your work-force.

We are responsible and committed
Zed One is committed to our role as your IT services provider. We understand that our levels of support to your company surpass every day problem solving and that we are responsible for the overall performance of your IT network.


Get in touch today for free expert advice.
Speak directly with our expert technical team on 020 3326 0222 or click here to complete our online enquiry form. We look forward to hearing from you soon.

Choosing the right IT support company can be time consuming & expensive. Why choose Zed One? 

We Are Your Local IT support company
We support London & Surrey based clients and their subsidiary offices across the world. We continue to provide a fast onsite and remote computer support service from our Kingston based offices.

We offer a smooth transition of IT services
We have over 10 years of experience working with businesses who decided to move from their previous IT supplier because they were dissatisfied with substandard support levels and poor customer service.

We deliver a high quality service
Our team of experts works closely with our clients to deliver the highest possible standards. Customer satisfaction if of utmost importance to us and we work to the service levels agreed with them with strong emphasis on quality control.

We offer cost-effective solutions
Our services enable small and medium sized organisations to enjoy the benefits of technology that are normally only available to larger organisations. Our skills and expertise offer a cost effective way of unlocking the value in your hardware and software investment and ensure that you get the maximum return on your investment.

We offer IT support services for a low cost fixed monthly fee. We also provide pay as you go IT support services for small business users that prefer to pay for their IT services on demand.
We do not tie you into long term contracts
Zed One is confident of high delivery services we will not tie you into a contract for longer than 12 months.

We build long term relationships
Long term relationships with our clients are achieved not by long term contractual commitments, but through delivering a consistently high level of service. The high percentage of clients we obtain via existing client referrals is testament to our professional approach. 

We only employ experts
A high quality service can only be delivered by high caliber staff. Our recruitment process ensures that only the best IT professionals are given the opportunity to join the Zed One team. Some of these experts have worked here for almost 10 years. 

We believe knowledge is king
Knowledge of the latest technologies together with broad in-house skills within our expert team keeps us at the forefront of the IT support industry in London and Surrey. Every employee here at Zed One attends regular courses in various areas of proficiency.

We don’t like call centers
Every phone call and email is important to us and is answered promptly by a qualified IT professional in the UK. We don’t use automated phone systems.  We make every effort to answer all phone calls promptly and efficiently as possible. The majority of all IT related queries are resolved in that first phone call.

We are on-time
We guarantee that work will commence on all IT issues within the agreed SLA. Your designated IT engineer will arrive on-site promptly and have carried out the work with minimal disruption to your work-force.

We are responsible and committed
Zed One is committed to our role as your IT services provider. We understand that our levels of support to your company surpass every day problem solving and that we are responsible for the overall performance of your IT network.


Get in touch today for free expert advice.
Speak directly with our expert technical team on 020 3326 0222 or click here to complete our online enquiry form. We look forward to hearing from you soon.

Choosing the right IT support company can be time consuming & expensive. Why choose Zed One?


We are your local IT support company

We support London & Surrey based clients and their subsidiary offices across the world. We continue to provide a fast onsite and remote computer support service from our Banstead based offices.

We offer a smooth transition of IT services

We have over 10 years of experience working with businesses who decided to move from their previous IT supplier because they were dissatisfied with substandard support levels and poor customer service.

We deliver a high quality service

Our team of experts works closely with our clients to deliver the highest possible standards. Customer satisfaction is important to us and we work to the service levels agreed with them with strong emphasis on quality control.

We offer cost-effective solutions

Our services enable small and medium sized organisations to enjoy the benefits of technology that are normally only available to larger organisations. Our skills and expertise offer a cost effective way of unlocking the value in your hardware and software investment and ensure that you get the maximum return on your investment. We offer IT support services for a low cost fixed monthly fee. We also provide pay as you go IT support services for small business users that prefer to pay for their IT services on demand.

We do not tie you into long term contracts

Zed One is confident of high delivery services we will not tie you into a contract for longer than 12 months.

We build long term relationships

Long term relationships with our clients are achieved not by long term contractual commitments, but through delivering a consistently high level of service. The high percentage of clients we obtain via existing client referrals is testament to our professional approach.

We only employ experts

A high quality service can only be delivered by high caliber staff. Our recruitment process ensures that only the best IT professionals are given the opportunity to join the Zed One team. Some of these experts have worked here for almost 10 years.

We believe knowledge is king

Knowledge of the latest technologies together with broad in-house skills within our expert team keeps us at the forefront of the IT support industry in London and Surrey. Every employee here at Zed One attends regular courses in various areas of proficiency.

We don’t like call centers

Every phone call and email is important to us and is answered promptly by a qualified IT professional in the UK. We don’t use automated phone systems. We make every effort to answer all phone calls promptly and efficiently as possible. The majority of all IT related queries are resolved in that first phone call.

We are on-time

We guarantee that work will commence on all IT issues within the agreed SLA. Your designated IT engineer will arrive on-site promptly and have carried out the work with minimal disruption to your work-force.

We are responsible and committed

Zed One is committed to our role as your IT services provider. We understand that our levels of support to your company surpass every day problem solving and that we are responsible for the overall performance of your IT network.

Get in touch today for FREE expert advice. Speak directly to our technical team on 020 3326 0222 or click here to complete our online enquiry form.

We look forward to hearing from you soon.


Call us for IT Support and IT Services for business

At a glance

  • Managed Service Provider
  • Deal with all of your technology requirements
  • Total outsourcing services
  • UK Based support desk
  • ALL Calls answered by real people NO answerphones
  • Accredited & Qualified Staff
  • Guaranteed Service Levels
  • Specialist skills for projects


Zed One Offices



Why Choose us for IT Support and IT Services for business Head OfficeTechnical team Offices



   Why Choose us for IT Support and IT Services for business Head office IT Support Team Offices




Why choose Zed One?


  • We are your local IT support company

  • We offer a smooth transition of IT services

  • We deliver a high quality service

  • We offer cost-effective solutions

  • We do not tie you into long term contracts

  • We build long term relationships

  • We only employ experts

  • We believe knowledge is king

  • We don’t like call centers

  • We are on-time

  • We are responsible and committed




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