Get Remote Support from your Zed One Engineer.

Select the relevant tab for your platform, the support client is available for both Windows and macOS.

When our technical team support your workstations and servers remotely, they use the worlds leading safe and secure Solarwinds MSP Take Control software.

DOWNLOAD REMOTE SUPPORT CLIENT

Solarwinds MSP Take Control is built with scalability, security, reliability in mind. All support sessions are protected with end-to-end AES 256-bit encryption. Your users must give permission for support operations before the technician can perform them. SolarWinds MSP Take Control stores support session logs in a database to be queried later and administrators can record remote control sessions to a video file. SolarWinds MSP Take Control is hosted in three carrier-grade data centers with a fully redundant infrastructure. You can be certain that all remote support sessions are safe and secure.