Scalable and flexible IT support.

Get all the benefits of your own IT Department at a fraction of the cost.

IT support for business

IT solutions tailored to suit the needs of your business and your available budget.

Daily Health Checks

All our IT managed support plans include enterprise grade monitoring as standard.

Managed IT Services

All the benefits of employing an in-house IT manager for a fraction of the cost.

IT support for business.

Zed One enables small and medium-sized organisations to enjoy the benefits of technology that are normally only available to larger organisations. Choosing the right IT support company can be time consuming & expensive. Why choose Zed One?

Fully managed IT support.

Supervised by a dedicated Technical Account Manager who will be available to offer ongoing IT Manager support, project planning and advice. Helping you reduce risk, achieve you IT goals and maximise your technology investments.
24/7 UK Helpdesk

Our Helpdesk provides you with support 24 hours a day, every day.

Stay Protected

Our security solutions keep your business safe from cyber threats.

Expert Technicians

Our Technicians are fully accredited to Provide you with the Right Advice.

Rapid Response

Investigated and in the majority of cases resolved in under 15 minutes

99.99% Uptime

Our hosted services are here to be relied on by your business.

Proactive Monitoring

Enterprise grade monitoring ensures your systems stay healthy.

Daily health checks.

All our IT Department support plans are fully configured and remotely managed for you. Includes enterprise grade proactive monitoring as standard. Our daily health checks ensure your systems stay healthy by identifying potential problems before they become critical.

Flexible support plans.

With our IT Department Support plans, you decide the level of IT Support your company needs.

Essentials

Managed IT Support from
£285
per month *
Annual Commitment

Designed for
Small Medium Business

24/7/365 Remote Support
Optional

Monitoring & Maintenance

Scheduled Onsite Support ¹
Optional

Unlimited Helpdesk Support ¹

Technical Account Manager

Telephone, eMail & Web Access To IT HelpDesk

Daily Server Health Check

Daily BackUP Check & Alerting

Premium

Managed IT Support from
MOST

Popular Plan

£415
per month *
Annual Commitment

Designed for
Small Medium Enterprise

24/7/365 Remote Support
Optional

Monitoring & Maintenance

Scheduled Onsite Support ¹
Up to 4 Hours Per Month

Unlimited Helpdesk Support ¹

Technical Account Manager

Telephone, eMail & Web Access To IT HelpDesk

Daily Server Health Check

Daily BackUP Check & Alerting

Workstation Patch Management

Server Patch Management

Full Proactive Monitoring Service Diagnose & Fix

Quarterly Account Management Meetings

Onsite Response Times

2 Hour Response

4 Hour Response

8 Hour Response

Enterprise

Managed IT Support from
£835
per month *
Annual Commitment

Designed for
Large Enterprise

24/7/365 Remote Support
Optional

Monitoring & Maintenance

Scheduled Onsite Support ¹
Up to 8 Hours Per Month

Unlimited Helpdesk Support ²

Technical Account Manager

Telephone, eMail & Web Access To IT HelpDesk

Daily Server Health Check

Daily BackUP Check & Alerting

Workstation Patch Management

Server Patch Management

Full Proactive Monitoring Service Diagnose & Fix

Workstation / Server / Network Loan Hardware

Workstation Full Reload ¹

Server Full Reload ¹

Quarterly Account Management Meetings

Onsite Response Times

2 Hour Response

4 Hour Response

8 Hour Response

* Prices based on 1 Server and up to 10 devices   ¹ Standard Support Hours - 08:30 - 18:00   ² Extended Support Hours - 08:30 - 22:00

Why choose Zed One?

With Zed One’s IT Department Support plans, you decide the level of IT Support your company needs. Get all the benefits of your own IT Department at a fraction of the cost.

Just like a great in-house IT Department, we manage the smooth running of your IT systems for you. All our IT managed support plans include proactive monitoring as standard to quickly identify any potential issues and resolve them before they become a real problem.

We’re good value too, removing all the associated costs of hiring and managing IT staff and the hassle of arranging out-of-hours cover. Zed One are trusted IT partners and primary IT support provider to a wide range of businesses across multiple sectors, from Aerospace & Defence, Education, Media & Entertainment, Oil & Gas to Pharmaceutical & Life Sciences, we’ve got you covered.

No problem, we understand not all business have the same IT requirements which is why we offer scalable and flexible IT support packages. Our services can be customised to meet any organisation’s technology requirements you may have. Speak to one of our consultants today and see how we can help.

Absolutely! Our portfolio ranges from providing specialist help to in-house IT teams through to the total outsourcing of company IT support and all related technology requirements. Therefore you manage the way you’d like us to integrate and collaborate with your business.

Our Enterprise package offers unlimited remote support from 08:30 — 22:30 Mon-Fri. however if you need more ad-hoc out of hours support we offer a Pay as You Go supplement service.

Yes! We can arrange for an engineer to visit your premises. We provide full onsite IT support to companies in London, Surrey and the Home Counties.

Zed One offer a wide range of different cloud options tailored to suit the needs of your business and your available budget. From Cloud Hosted Desktop, VoIP, Cloud Backup Solutions and high performance Leased Lines. 

We have extensive experience with anything your business could need in an IT capacity, please give us a call if your requirements are more bespoke.

Get expert, friendly advice.

Say hello to Zed One.

We are flexible, customer focused and results driven. We don't just build strong IT systems, we build strong relationships.

Our services can be customised to meet any organisation’s technology requirements. From offering a total outsourcing service, where we effectively act as your IT Support department to a more personal, hands-on and consultative approach.

We are there for you each step of the way. Make the first step today and say hello to Zed One.

Tell us how we can help


Certified by and partnered with industry leaders.

We’ve partnered with the leading technology companies enabling us to offer you the most cost-effective and cutting edge solutions available. Designed to match your budget and any existing internal equipment and resource you may have.

Let’s get started!

Get up to 3 months FREE managed IT Support.